WIN $500*

What is Refundid

Refundid provides WorkwearHub customers with an instant refund for their online returns. No more waiting for your order to be shipped back and checked, with Refundid you receive your refund in under 30 seconds.

How It Works

Return or exchange your items within 60 days of purchase.
  • The $9.95 return shipping label fee will be deducted from your refund.
  • Items must be unused, in original packaging, have all tags attached, and not be a final sale item.
  • You can choose:
    • Instant Refund (via Refundid – AU customers only)
    • Standard Refund (processed after item is received)
    • Instant Exchange (via Refundid – AU customers only)
    • Standard Exchange (processed after item is received)

 

How to Start a Return or Exchange
  • Enter your Order Number and Email Address into our returns portal here,
  • Select your items and return method (Instant or Standard)
  • Send items back within 7 days using the return label provided
  • Keep your tracking number as proof of return
  • Please use a post bag – do not attach return labels directly to product boxes or bags.

 

RETURNS

Enter your details to start your return

Powered by

Refundid - Instant refunds
Refunds and Exchanges – Your Options

1. Can I get my refund before sending back my items?
Yes! If you use Refundid (available in Australia only), you can receive your refund instantly before you’ve even posted your return.

How it works:
  1. Lodge your return request through Refundid.
  2. Once approved, your refund is paid directly into your nominated bank account.
  3. You then have 7 days to send your items back using the Australia Post label provided in your WorkwearHub order, or by purchasing a pick-up or drop-off label through Refundid.
  4. Provide Refundid with your tracking number via your Refundid account.
Cost: $9.95 for a return shipping label (deducted from your refund).
Important: Original shipping fees are not refundable.

2. What if I want to return my items the standard way?
You can choose a Standard Refund instead.

How it works:
  1. Send your items back using the Australia Post return label provided, or your own postage.
  2. Once we receive and approve your return, your refund will be processed within 7–10 business days.
  3. Your refund will be issued to your original payment method.
Cost: $9.95 for a return shipping label (deducted from your refund).
Important: Original shipping fees are not refundable.

3. Can I exchange my item instead of getting a refund?
Yes! You can select a Standard Exchange.

How it works:
  1. Send your item back using the Australia Post return label provided, or your own postage.
  2. Once we receive and approve your return, we will send out your exchange item.
  3. If your requested item is out of stock, we’ll issue a refund instead.
Cost: $9.95 for a return shipping label (waived if the exchange is due to a fault or error on our part).
Important: Original shipping fees are not refundable.

 

For more information, check out Refundid's FAQ at www.refundid.com/help